Veridian Encourages Members to Seek Help with Financial Impact of Coronavirus
WATERLOO, Iowa (April 7, 2020): Veridian Credit Union is encouraging members who are financially impacted by the Coronavirus to reach out. The credit union is processing payment deferrals, fee waivers and more for members experiencing a loss of income as a result of the pandemic. Impacted members are asked to visit www.veridiancu.org/help to request a review of their individual options.
“Veridian was founded during the Great Depression, and we have a long history of helping our members through difficult times,” said Monte Berg, Veridian’s president and CEO. “Many of our members have never needed our help more than they do now. It’s important to remind them that help is available.”
All Veridian branch lobbies closed temporarily on March 17 until further notice. Members are strongly encouraged to use online banking and the credit union’s mobile app to deposit checks, make payments and more while social distancing is required. Veridian’s drive-ups are open for regular business hours, and branch employees who are interacting with members in-person are receiving a 20% increase in pay. Some drive-up locations are experiencing an increase in traffic, and members in need of cash transactions are encouraged to visit an ATM. Updates on Veridian’s response to the Coronavirus pandemic are available at www.veridiancu.org/coronavirus.
Veridian Credit Union, founded in 1934 in Waterloo, Iowa, is a not-for-profit financial cooperative owned by its members. The credit union offers a full range of business and consumer financial services with more than 900 employees and 31 branches across Iowa and eastern Nebraska. For more information, visit www.veridiancu.org.