Community 1st Credit Union Promotes Mark Franke to Chief Operating Officer

OTTUMWA, IA – Community 1st Credit Union is pleased to announce the promotion of Mark Franke to Chief Operating Officer.

Franke brings a wealth of experience and knowledge to the Chief Operating Officer position. Mark has been in the banking/finance industry for over 18 years, starting as a Personal Banker on the retail side and then advancing to Branch Manager and Investment Banker.  He then moved to the Commercial and Ag. Department as a Relationship Manager/Vice President, and was subsequently promoted to Market President, a role in which he served for 7 years.  Mark joined Community 1st in 2016 as Vice President of Real Estate Lending. 

“We are extremely fortunate to have Mark’s background and expertise in our organization, and even more importantly to have someone who is so well-respected moving into this leadership position,” said C1st President and CEO Greg Hanshaw. “He is an active and enthusiastic leader in the community and will be a perfect fit for this new role as we continue to grow.”

His community involvement includes serving on boards for the Ottumwa Regional Legacy Foundation, Jr. Achievement, Hy-Noon Kiwanis Club, Indian Hills Foundation, and Greater Ottumwa Partners in Progress. 

He and his wife Molly have three, young children.

Community 1st Credit Union is a not-for-profit financial cooperative with more than $640 million in assets. The credit union, established in 1936, serves more than 58,000 members.

C1st has more than 240 employees and is headquartered in Ottumwa. The credit union has branches in Albia, Bloomfield, Cedar Rapids, Centerville, Chariton, Fairfield, Grinnell, Indianola, Knoxville, Mount Pleasant, Oskaloosa, Ottumwa, Pella and Washington.

For more information, call 866-360-5370 or visit

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