First Federal Credit Union New Office Now Open in Spencer, IA

Cedar Rapids, IA - First Federal Credit Union’s new Spencer branch office has opened in its Southpark Mall location, conveniently located near the main entrance and adjacent to the movie theatre. “We are proud of this office as it represents a nice balance for what customers are seeking:  easy-to-use technology while having the opportunity to be provided with ‘old fashioned’ customer service”, Tom Chalstrom, President & CEO, stated.  “This is an ideal location that will allow anyone that lives or works in Clay, Dickinson or Buena Vista counties to have access to our services.  Our Spencer location is part of First Federal’s continued commitment and approach to providing outstanding service and convenience to our members where, when, and how they use our products and services”. 

Justin DeFord, Market Manager, noted, “The Spencer office features advanced technology with the deployment of Express Teller Machines, or ETMs.  ETMs are a combination of standard ATM and teller services. ETMs allow users to have full access to the convenience of self-service options or receive personal assistance from a teller via video conferencing”. 

The former Eaton Employees Credit Union was merged into First Federal Credit Union in November, 2017.  Grand opening activities are scheduled for the week of February 26th.  

About First Federal Credit Union

First Federal Credit Union is a nearly 10,000 member –strong community credit union with offices in Cedar Rapids, Hiawatha and Spencer, IA.  Originally chartered in 1926, First Federal Credit Union is the second-oldest credit union in the state of Iowa.  First Federal provides membership to anyone who lives, works, or worships in Linn, Clay, Dickinson, and Buena Vista counties in Iowa. For more information call visit   First Federal Credit Union’s deposits are federally insured by the National Credit Union Association up to the full extent permitted by law.

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