Mortgage Loan Officer


Job Location:  Peoples Credit Union

This position could work from either our Fort Dodge or Webster City, IA branch locations.

Reports to:      CEO/President

Role:  Increases mortgage loan portfolio by developing business contacts; attracting mortgage customers; completing mortgage loan processing and closing.


  • Collect financial information, evaluate creditworthiness and eligibility for obtaining a mortgage loan.
  • Interview and guide clients through mortgage loan options.
  • Prepare and submit mortgage loan applications, ensuring data is in line with national and local financial rules.
  • Monitor and report on application processes.
  • Help resolve problems with applications.
  • Inform clients about loan approval or rejection by examining application and supporting documentation; estimating credit-worthiness; calculating repayment risk.
  • Issues appropriate and accurate compliance documents.
  • Ensure compliance with privacy laws and confidentiality policies throughout the process.
  • Research new mortgage loan policies.
  • Build a supportive referral network by developing relationships with members, potential members, Realtors and vendors.
  • Must maintain a valid NMLS license.
  • Demonstrate connection to the community by participating in community events or activities on behalf of the credit union.


  • Must have previous mortgage lending experience
  • Audit, Financial Skills, Financial Software, Customer Service, Thoroughness, Confidentiality, Analyzing Information, Decision Making, Verbal Communication, Professionalism, Quality Focus
  • Client-oriented with a strong analytical skill set
  • Previous credit union knowledge (preferred)
  • Bilingual (preferred)

Benefits:          Salary Position

  • 401(k) with Company Match                                        
  • Dental / Health / Vision
  • Disability / Life Insurance
  • Paid Time Off / Parental Leave

Schedule:         Full-Time

  • Monday to Friday, rotating Saturdays
  • May require working from home remotely if lobby is closed for non-holiday reasons

Contact:          Jordan Hensley / 515-832-6346

We are an Equal Opportunity Employer

Jordan Hensley

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