Loan Officer

Job Location:  Peoples Credit Union - 1717 5th Avenue South, Fort Dodge, IA 50501

Reports to:       VP of Lending

Role:  Assist members with their consumer lending needs, analyze loan requests and make credit decisions based on lending policy.


  • Evaluate credit worthiness by processing loan applications and documentation
  • Interview applicants to determine financial eligibility and feasibility of granting loans
  • Assess member’s needs, explore all options and introduce different types of loans
  • Make decision to approve, disapprove, or forward the loan request to higher levels for decision
  • Communicate with clients either to request documents or provide information regarding their loan
  • Complete loan contracts and counsel clients on debt payment, policies and restrictions
  • Maintain and update account records: release of collateral, change in terms or due date, waiver of payments
  • Develop referral networks (dealerships) and cross-sell products and services
  • Go the “extra mile” to build trust, customer loyalty, and satisfaction throughout the underwriting process
  • Stay informed of current consumer loan promotions and specific qualifications
  • Operate and comply with laws and regulations and adhere to lending compliance guidelines


  • Familiarity with computers and/or banking applications
  • Excellent communication and interpersonal skills
  • High standard of confidentiality
  • Customer satisfaction orientation and sales competencies
  • Ability to work in a goal-oriented environment
  • Solid understanding of direct/indirect lending products and practices (preferred)
  • Previous credit union knowledge (preferred)
  • Bilingual (preferred)

Benefits:          Salary Position

  • 401(k) with Company Match                                        
  • Dental / Health / Vision
  • Disability / Life Insurance
  • Employee Assistance Program
  • Flexible Spending Account / AFLAC
  • Paid Time Off / Parental Leave
  • Professional Development Assistance

Schedule:         Full-Time

  • Monday to Friday, rotating Saturdays
  • May require working from home remotely if lobby is closed for non-holiday reasons

Contact:           Brad Cheyne / / 515-832-6346

Brad Cheyne

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