Contact Center Representative
Affinity Credit Union - Des Moines, IA

In this position, you will effectively be the voice of the credit union. Our institution's image and reputation will largely be based on the attitude you exude and the service you provide, good or bad. You are the front line. You are important. No pressure!

We're looking for someone who is up to the task. You can go to any contact center and perform calls all day. We want someone who cares about their team and our members. You will be utilizing your love of people to provide high quality service to our members over the phone which includes assisting them with a wide variety of questions about our services and with credit union related services that we offer. We're looking for a Contact Center Representative.

Affinity has been around for decades; we focus on helping our member achieve financial success, and serving our members and community in any way that we can. We want team members who want to make a difference in the community and who love to see the impact they have on a daily basis. We will not only provide you with a rewarding career with great pay and benefits, but we will also give you an opportunity to be a part of a growing organization that makes a difference where we live.

Our team members are our top priority. We offer a very robust benefits package (including medical, dental, vision, 401k, PTO) that includes tuition reimbursement, and more. You will have time off to volunteer in our community, time off to spend with your family and you get your birthday off every year!

Come be a part of something different. Something exciting.

You're going to spend 40 hours of your week somewhere. Choose a place where you'll actually enjoy it.

Bilingual is preferred but not required.

Kalli Heimsness

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